Due to the nature that a lot of our products are HSE approved pesticides. We are unable to use the Royal Mail. We have to use APC and other courier services for our deliveries. We use a next working day delivery service and will normally be able to process your order the same day if ordered before midday. This is not a guaranteed next day service due to the current situation faced by the couriers.
Please note during times of high demand you may receive your order on the second working day. Orders made over the weekend will go out Monday for delivery on Tuesday. Orders made on or between Bank and National holidays are dispatched the following working day.
A signature will be required unless you give us other instructions. We do not accept responsibility for your order if you ask to leave it without a signature / proof of delivery.
PLEASE CHECK YOUR DELIVERY BEFORE SIGNING. YOU MUST REPORT ANY DAMAGES TO US WITHIN 24 HOURS OF YOUR DELIVERY. WE CAN REFUSE TO REPLACE OR REFUND ANY DAMAGED PRODUCT IF YOU DO NOT REPORT IT TO US WITHIN 24 HOURS.
AB41 – 56, FK19 – 21, IV1 – 20, IV25, IV30 – 37, IV63, PA21 – 35, PA37 – 39, PH15 – 26, PH32, PH49, PH50
Please note, the following postcodes(s) are two day services:
AB37 – 38, IV21 – 24, IV26 – 28, IV40, IV52 – 54, KW1 – 14, PA36, PA40, PH30, PH31, PH33 – 41
Scottish Islands, Channel Islands and Scilly Islands please contact our sales team with your order and full address so we can find a shipping quote.
Northern Island and Isle of Man
Please select from drop down country list at checkout
We ship worldwide please contact us.
If your item has been damaged in transit please do not accept the delivery, return with APC and contact us.
If you have a problem with one of our products please contact us and we will do our best to find a solution. You have a 14 day cancellation period . We will only accept returns if the product has not been opened / seals broken and the buyer pays the delivery costs. We will refund only the price of the product.
Due to the nature of the products we do not offer returns on Fire Retardants and Intumescent Paints. Please contact us for advice about these products.