Delivery Information

Delivery 

Due to the nature of our products we have use APC and other courier services for our deliveries and will need a contact telephone number for your order. We use a next day delivery service and will normally be able to process your order the same day if ordered before midday. Please note during times of high demand you may receive your order on the second working day. Orders made over the weekend will go out Monday for delivery on Tuesday. A signature will be required unless you give us other instuctions. We do not accept responsiblity for your order if you ask to leave it without a signature / proof of delivery.

Our UK mainland shipping prices inc vat are up to:  1kg:£6.60 / 25kg: £11.10 / 30kg: £12.60 / 40kg: £14.40 / 50kg: £19.20 / 100kg: £30

IMPORTANT
PLEASE CHECK YOUR DELIVERY BEFORE SIGNING. YOU MUST REPORT ANY DAMAGES TO US WITHIN 24 HOURS OF YOUR DELIVERY. WE CAN REFUSE TO REPLACE OR REFUND ANY DAMAGED PRODUCT IF YOU DO NOT REPORT IT TO US WITHIN 24 HOURS.

Scottish Highlands

AB41 – 56, FK19 – 21, IV1 – 20, IV25, IV30 – 37, IV63, PA21 – 35, PA37 – 39, PH15 – 26, PH32, PH49, PH50

Please note, the following postcodes(s) are two day services:

AB37 – 38, IV21 – 24, IV26 – 28, IV40, IV52 – 54, KW1 – 14, PA36, PA40, PH30, PH31, PH33 – 41

Scottish Highland shipping prices up to 10kg: £22.74 / 15kg: £26.04 / 20kg: £29.34 / 25kg: £32.64 / 30kg:£35.94

Scottish Islands, Channel Islands and Scilly Islands please contact our sales team with your order and full address so we can find a shipping quote.

Northern Island and Isle of Man

Please select from drop down country list at checkout


European Delivery

We ship to all European countries if your country is not on the delivery list at checkout please contact us.

Worldwide Delivery

We ship worldwide please contact us. 

RETURNS 

If your item has been damaged in transit please do not accept the delivery, return with Fed-Ex and contact us.

If you have a problem with one of our products please contact us and we will do our best to find a solution. You have a 14 day cancellation period . We will only accept returns if the product has not been opened / seals broken and the buyer pays the delivery costs. We will refund only the price of the product.

Due to the nature of the products we do not offer returns on Fire Retardants and Intumescent Paints. Please contact us for advice about these products.